FAQ

http://www.ninematernitywear.com/shipping-policy

Payments:

What are the payment options available at Nine Maternity Wear?

  • Credit card
  • Debit card
  • Net banking
  • Cash On Delivery (COD)
  • Is COD a payment option?

Yes. We do provide COD only after the order is verified. COD is applicable for orders above Rs. 1000/-.

 

  • What should I do if my payment fails?

In case of payment failure, please retry ensuring:

  1. - Information passed on to payment gateway is accurate, i.e. account details, billing address, password (in case of net banking)
  2. - Your internet connection is not disrupted in the process You can get in touch with Customer Care with your order number. Our email is: customercare@ninematernitywear.comfor any clarifications.
  • Do you accept payment through cheque/demand draft?

No. Currently we do not accept payment through cheque or demand draft.

Shipping, Cancellation & Returns:

  • Where do you deliver?

We deliver across all major cities and towns in India and Internationally also.

  • What is your shipping policy?

Please refer to the shipping policy for complete details. Click here for more

  • Do you deliver outside India?

Yes we do ship outside India on to pay basis, please contact customer care

  • What are the shipping charges?

Shipping is free. There are no shipping charges at the moment for deliveries in India Only For All International Deliveries, kindly contact our customer care

  • In how much time will I get the product?

We make sure to dispatch the product at the earliest. However the actual time cannot be determined. You can track the shipment with the tracking number provided with your order

  • Can you dispatch my order after some days as I’m out of town?

Please contact our customer care on customercare@ninematernitywear.com

  • How do I cancel my order?

You can cancel your order before it is shipped. Please contact our customer care on on  

customercare@ninematernitywear.com

  • What is your return policy?
  1. We offer 30 days return policy. Please check our returns policy for more. No returns are accepted for International deliveries after they are shipped
  • How do I return the product?

Please intimate our customer care representative at customercare@ninematernitywear.comwith your order id and courier the parcel back to below address :-


Shirt Company (I)Pvt Ltd,
C-531, T.T.C Industrial Area,
M.I.D.C, Pawne Village,
Navi Mumbai 400709, India.

  • Can I change size of the garment after I placed the order?
  1. We can’t commit on it as we are not sure if the garment would be available in your size. However feel free to put a request to our customer care on the same within 2 hours of placing the order. Email us at customercare@ninematernitywear.com

General FAQs:

  • Can I save a product to be purchased later?

Yes you can. A product which is added to your cart will stay in your cart until the next time you login. Please note in such cases we will not keep the physical product aside for you as it’s not a confirmed order yet. Please confirm your order at the earliest.

  • A product is not available in my size. Can I get it?

We would love to give something that fits you. Please contact our customer care team on customercare@ninematernitywear.com at the earliest; we will try to arrange it for you.

  • Can my billing address & shipping address be different?

Yes. Certainly your billing address can be different from the shipping address.

  • Are my card details saved?

No. We understand the importance of the details & we do not store such details as it’s also against the law.

  • Are my registered contact registration details shared?

No. The contact details aren’t shared with anyone.

  • Can I buy gift vouchers?

Sorry but currently we do not sell gift vouchers. You could buy a product & ship it to a different address.

  • Why should I register for the newsletter?

We would like to be in touch with you & update you with our latest designs & trends.

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